Three Locations to Serve You

6936 N. Military Highway Norfolk , VA 23518 757-855-5555
4201 Colley Ave Norfolk, VA 23508 757-769-7000
850 West 40th St Norfolk, VA 23508 757-769-7000

About Bay Service & Collision

Welcome to Bay Service & Collision

Bay Service and Collision Center is one of 2 full service and collision centers in Norfolk, Virginia, certified by AAA.  We make customer satisfaction our ultimate goal, and we have maintained an excellent reputation for quality for car, truck and SUV repair and if you do happen to get in an auto accident we work with all major Insurance companies for collision repair and paint.  All of our technicians are I-CAR trained and ASE certified, and we heavily invest in state-of-the-art equipment to ensure that our work not only meets, but also exceeds your expectations.

Our history in the Hampton Roads community spans four generations of the Wilkins family, beginning with the founding of the Norfolk Motor Company by Walter Wilkins, Sr. Located at 1500 Monticello Avenue, this facility was the area’s foremost Cadillac and Oldsmobile dealership. In 1955, after returning from World War II and entering the car business, his son, Jack “The Colonel” Wilkins opened our current location on North Military Highway as Wilkins Chevrolet. Walter Wilkins II purchased his father’s interest in the company in 1981, renaming it Bay Chevrolet and later adding Kia in 2000 and Saab in 2003.

Keeping cars on the road has always been a Wilkins family passion. Before he opened Norfolk Motor Company in 1938, Walter Wilkins Sr. developed a strong following in the area as an honest and talented mechanic. Seventy-six years later his grandson is returning the family business to its roots — trustworthy and reliable service.

Walter Wilkins II is bringing the focus of the Bay Automotive group back to collision repair, vehicle repair, and routine maintenance. His plans to expand the service and body shops to better serve our customers came to fruition in 2010 with the opening of our Bay Old Dominion location on Colley Avenue. His goal is to combine the personal feel of the customer-technician relationship with the technological innovation of a national service department chain.

If you are looking for a quality service, maintenance, collision repair or body paint on your current vehicle, you can come to Bay Service and Collision Centers for a friendly experience. Feel free to stop by today or give us a call at 757-855-5555 to get started.

Get Service From The Best

Our Service Departments and Collision Centers consider you our number-one priority. We start by hiring the highest qualified auto service technicians in our area. Next, we stock a large variety of replacement parts for multiple vehicles right here at our shop, so we can repair your car, SUV, van, truck, hybrid, or crossover in a timely manner and with precision and quality. Most importantly, we handle each and every vehicle that enters our service department as if it was one of our own, and we treat you as if you were one of our own family members waiting for the work to be completed. From regular oil changes to major body overhauls, from engine rebuilds to paint chips, we’re here to take care of all your service and collision needs.

We have three convenient locations near you for car service and repair. Our Norfolk Airport location is at 6936 North Military Highway, Norfolk, VA, while our Old Dominion center is at 4201 Colley Ave., Norfolk, VA. We also have a new Service center in Norfolk at 850 West 40th St. Scheduling your service or collision appointment is as easy as filling out the online form for the Bay Automotive or Old Dominion Service or Collision Centers. You can also give either location a call at 757-855-5555 (Norfolk Airport location) or 757-769-7000 (Old Dominion location). If you ever have any questions feel free to contact us online and we would be happy to help you with anything you may need.